Terms & Conditions

For the order to be processed, we require 50% Deposit of the total order. The rest will be invoiced upon delivery to the given address.
Our terms and conditions will be considered as accepted once the deposit payment has been made.
We will start to process and prepare your order as soon as the deposit is receive.
If you want to cancel the order after deposit has been made we will not return the deposit, nor will we charge you the remaining amount.
If you received damaged merchandise, please file a claim for the damaged merchandise, BEFORE you start laying the floor, once the floor is laid NO quality related claims are accepted. We do not approve with any responsibility regarding any floor issues i.e performance, durability, ageing, colours, broken edges, variation in colouring, stain resistance once the floors have been laid.
This is why it is very important to review the merchandise when you receive it, and write down if there were damages on the delivery note from the transportation carrier.
Due to the nature of artisan floor tiles, clients should expect variations in size, color and design of all of our products.
Floor and fit measurements are the responsibility of the client. Laparra is not responsible for errors made in amount, size or color.
La Parra Ltd. takes under no circumstances financial responsibility that exceeds the sale price of the tiles.


All guidance, advice and technical information described on this website are for guidance purposes only. All information given are given in faith that they are correct and considered best practices. Nevertheless they are given without warranty.
We do not take any responsibility for the accuracy of any advice within this website or other correspondence from La Parra or its staff as we do not have control of the conditions on the site the skills of the hired help laying the floors, weather conditions etc.
Contact information:
If you have any questions or comments about theese terms & conditions and disclaimer, please notify us at La Parra Ltd., Lönnrotsgatan 7B 18, 00120 Helsinki, Finland